GuamWEBZ uses a smart, integrated system based on user feedback that helps you reduce customer attrition, increase conversion rates and improve customer satisfaction and loyalty.

We place feedback forms on your website so you can start receiving feedback from your customers immediately in an orderly way so that you can collect and manage feedback.

Our powerful real-time reporting engine clearly identifies and prioritizes your users' pain points, helping you to best define and execute needed changes so that you can turn feedback into improvements.

 

Feedback ideas:

  • Comment Cards (Great for restaurants)
  • Website usability survey on the website itself
  • Customer Satisfaction survey
  • Online Polls
  • General survey related to the business’s performance
  • Promotional Questions
  • Online Voting
  • Measurement Technique

 

Example of a neat Questionnaire which gives an immediate feedback to the web visitor submitting the form:

http://guamchildren.org/evaluation_survey.html

A message will be shown to the web visitor, depending on the number of "yes" and "no" answers he/she provides.

 

Examples of comprehensive feedback surveys, used by the Federal Government:

http://dmhsa.guam.gov/survey/

 

Example of Website Feedback:

http://dmhsa.guam.gov/survey_select/?id=3

 

Ready to get some feedback?  Contact us Today!

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